The Realignment field does not appear in the Involved Parties fine tuning activity in the Business Configuration
SAP Cloud for Customer
Reproducing the Issue
- Go to the Business Configuration WC
- Go to the Implementation Projects
- Select the relevant project
- Open Activity List
- Go to Leads
- Click Maintain Involved Parties
- Open Adaptation Mode
Observe as the Realignment column will not appear despite being set as visible via Adaptation.
The feature "Realignment" is not supported for Lead. Therefore the column is not visible.
This is the expected system behaviour.
Note: in Adaptation mode you will see fields that are related to the basic UI frame of a view. This means, a field/ section/ facet/ etc. might show up and be set to visible, that has another condition set by the system before it will actually show up in the UI.
Another example could be the Territory fields, which depend on your Territory scoping (Multiple vs Single Territory scoping) or certain elements are available on a SALES contract, which are not visible in a SERVICE contract, etc.
Similar scenario: KBA 3144696 - Field "Employee" Not Visible In 'MY ACCOUNTS' Query
KBA , LOD-LE-RC-PAP , Party Processing , Problem