Symptom
Nudge email is triggered in wrong language
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Go to Email Services
- Go to Email Status
- Click Filter, select Trigger Condition = (ONB) Nudge assignment Trigger
- Some emails are not following the locale/language of the candidate
Cause
This issue is happening because the locale rule evaluation also takes effective date from the content builder.
Resolution
The Engineering Team has introduced a code-fix and is scheduled to be deployed on 2H 2022 (b2211).
Note that this is subject to changes.
Keywords
OBX, Nudge Emails, Language, OBX-22569 , KBA , LOD-SF-OBX-EML , Notifications , Problem
Product
SAP SuccessFactors Onboarding 2205