SAP Knowledge Base Article - Preview

3211901 - Issue in IAS email template that causes IAS redirect links to display "404 Not Found" error

Symptom

An email is sent from Identity Authentication (IAS) to a user with a redirect link, but after clicking on the link, it displays the following:

  • URL :
    https://<IAS Tenant>.accounts.ondemand.com/ui/public/SAP_DEFAULT/$%7Buser.reset_password_link%7D

  • Error Message :
    404 Not Found - You did not enter a valid URL.

Note: the above URL example is based on password reset link. The section that's bolded can be different, depending on the type of link.


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Environment

Identity Authentication

Product

Identity Authentication 1.0

Keywords

Link does not work, Invalid URL , KBA , BC-IAM-IDS , Identity Authentication Service , Problem

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