SAP Knowledge Base Article - Public

3211940 - "Updated by" user shows incorrectly in Manage Data page after workflow being approved

Symptom

"Updated by" user shows incorrectly in Manage Data page after workflow being approved.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

Environment

SuccessFactors HXM Suite

Reproducing the Issue

There will have several scenarios, depends on how the workflow get approved:

A. If approver clicks approve button directly (without update action), checked the last modified by in manage data, updated by shows initiator on Manage Data

B. If a user proxy as the approver to approve the workflow, checked the last modified by in manage data ,updated by shows proxy user.

C. If approver update workflow and approved this workflow, checked the last modified by in manage data, then updated by will be the approver.

Resolution

This is Expected behavior. If approver click approve button directly, updated by shows initiator on Manage Data. For proxy scenario, it shows proxy user on behalf of initiator. and If approver update workflow, then updated by will be the approver.

Keywords

workflow, proxy, approver, approve, update, initiator, approver, proxy, proxy mode, MDF, manage data, updated by, metadata framework.SF , KBA , LOD-SF-MDF-MGD , Manage Data - Create, Update & Delete , How To

Product

SAP SuccessFactors HCM Suite all versions