SAP Knowledge Base Article - Preview

3211962 - Uploading attachment through the OData Service "ServiceRequestAttachmentFolder" using the "DocumentLink" does not work well

Symptom

  • Your organization is planning on using the "" to upload attachments from a local path
  • The attachments are uploaded and added to the ticket, but when the user opens such attachment it is either blank or corrupted


Read more...

Environment

  • SAP Cloud for Customer
  • SAP Cloud for Service
  • SAP Cloud for Sales

Product

SAP Cloud for Customer add-ins 1905 ; SAP Cloud for Customer add-ins 2020 ; SAP Cloud for Customer add-ins 2021 ; SAP Cloud for Customer add-ins 2022

Keywords

Odata Services, , KBA , LOD-CRM-SRP-API , Ticket API & Odata , LOD-CRM-INT-API , OData API (C4C Only) , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.