Symptom
- You upload an expense report from Concur into SAP Business ByDesign.
- You notice two business transactions for the same expense report.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the General Ledger work center.
- Go to the Concur view and then to the Expense Reports subview.
- Select Expense Report ABC (ABC is the expense report ID).
- Click View and select Business Transaction.
There are two business transactions.
Cause
- In the expense report expense items are created with different payment types (for example, "journalPayee": "CBCP" (Company billed / Company paid as well as "journalPayee": "EMPL" (employee paid/ Out of pocket expenses) in the same expense report.
- A business transaction is created for each of the type of expense.
You can verify the payment types as follows:
Download the JSON File for the expense report and in the file, filter for journalPayee: You will notice that the field is filled differently for one or more expense items.
Resolution
This is standard system behaviour
See Also
KBA: 3024616 Concur Expense Report Created a Journal Entry With Different Amount From Total Expenses
Keywords
Expense report, Concur, Business transaction , KBA , AP-ERM-ER , Expense Report , Problem
Product
SAP Business ByDesign all versions