SAP Knowledge Base Article - Public

3212306 - ODATA API : Picklist Values not returning in Chinese/Japanese etc locale

Symptom

Picklist value configured in Japanese/any other languages doesn't return its value in Japanese even when field filtered by Locale "ja_JP" etc

Environment

  • SAP SuccessFactors HXM Suite 
    • Integrations
      • API and Adhoc API Framework

    Reproducing the Issue

    1. Configure a picklist in any specific language/locale(eg. Japanese)
    2. Fetch this picklist value via an API
    3. Value returned is not in required set language(eg. Japanese)

    Cause

    • Language Pack is not enabled correctly.

    Resolution

    • Check whether the language pack feature is enabled for the company for impacted language.
    • If enabled but issue persists, follow below steps:

      > Disable Japanese locale in provisioning 

      > Enable the language again

       

    NOTE: Disable/enable locale in company settings should have no impact. This should resolve the issue with Japanese Language. Follow same steps for issue with any other language.

    Keywords

    Locale, picklist, language pack, default locale, ja_JP, cn_JP , KBA , LOD-SF-INT-API , API & Adhoc API Framework , Problem

    Product

    SAP SuccessFactors HXM Suite 2205