SAP Knowledge Base Article - Public

3212434 - Journal - Italy: PDF File Is Missing

Symptom

You are trying to get the PDF file of the statutory report Journal - Italy for the period DD.MM.YYYY-DD.MM.YYYY, but the button View Printed Results is grayed out.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to General Ledger work center. 
  2. Go to Statutory Reports subview.
  3. Click Journal - Italy.
  4. You will see the PDF file of the statutory report Journal - Italy for the period DD.MM.YYYY-DD.MM.YYYY has not been created. The button View Printed Results is grayed out.

Cause

This issue is due to incorrect usage of report.

In the scenarios where data exceeds the permissible limit while processing it (on click of the Next button), we recommend using the schedule option so that processing of a large amount of data can be handled.

There are two options for schedule:

  1. Schedule -> This option generates the data.
  2. Schedule and Print -> This option generates the data and creates the PDF file.

Whatever option is chosen, the report status will change to Finished.

The status Released will be set when the Release button is clicked, this freezes the report parameters and results.

Resolution

You need to use the Schedule and Print option to generate the PDF for running with a large amount of data.

See Also

Quick Guide for Journal Reporting – Italy

Keywords

button View Printed Results is grayed out; Missing Journal - Italy PDF file; Journal - Italy; Finished; Release; statutory report , KBA , SRD-FIN-GLO-REP , GLO - Statutory Reporting , How To

Product

SAP Business ByDesign all versions