SAP Knowledge Base Article - Public

3212473 - “There are still working times not yet submitted or awaiting approval” when closing customer project

Symptom

When you try to close customer project, you get error:

“There are still working times not yet submitted or awaiting approval”

Environment

SAP S/4HANA Cloud

Reproducing the Issue

Close customer project with app Plan Customer Projects

Cause

There are still pending timesheets for the relevant customer project.

Resolution

You can use CDS view I_TimeSheetRecord to find out the timesheets with status not equal to "Approved" which link with the WBS Element.
Also check the KBA to get the correct WBS Element field.

Keywords

timesheet, open, in process canceled, project, customer, close, error. , KBA , CA-TS-S4 , Cross Application Timesheet in S/4HANA , CA-CPD-SS , S/4HANA Professional Services Cloud - CPM , How To

Product

SAP S/4HANA Cloud all versions