3212473 - Error 'There are still working times not yet submitted or awaiting approval' when closing a Customer/Enterprise Project

When trying to close a Customer/Enterprise Project, the error 'There are still working times not yet submitted or awaiting approval' is being raised.

SAP S/4HANA Cloud Public Edition

• Close a Customer Project using app Plan Customer Projects;
  OR
• Close an Enterprise project using app Project Control - Enterprise Project.

There are still pending timesheets for the relevant project.

At first, it is necessary to look for the pending time entries associated to the affected project/WBS Element.

CDS view I_TimeSheetRecord can be used to find the time entries with status different than 'Approved' which link with the WBS Element.

After identifying the entries, it is necessary to understand if these timesheet entries are still required.

In case not, it is recommended to use API API_MANAGE_WORKFORCE_TIMESHEET in order to delete the entries, and therefore be able to close the affected project (s).

In order to use CDS View I_TimeSheetRecord, the Internal ID of the WBS Element is required. Information on how to extract such information can be found in the following KBA:

• 3135689 - WBS Element is not captured properly in Timesheet report.

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