SAP Knowledge Base Article - Preview

3212542 - Error "There is an order block for customer XXX (XXX block)" occurs when creating a new Credit Memo Request - SAP S/4HANA Cloud

Symptom

When creating a new Credit Memo Request in app "Manage Credit Memo Request",
below error message occurs after choosing a BP in field "Ship-to Party" which is different with "Sold-to Party".
There is an order block for customer XXX (XXX block).


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Environment

SAP S/4HANA Cloud

Product

SAP S/4HANA Cloud Public Edition all versions

Keywords

Sales Order, Credit Memo Request, Sales Block, Sales Order Block, Sales Areas Block, There is an order block for customer, VPD020 , KBA , SD-BF-PD-2CL , Partner Determination (Public Cloud) , LO-MD-BP , Business Partners , Problem

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