SAP Knowledge Base Article - Public

3212558 - Error when previewing View Published Revisions in CSB - Recruiting Marketing

Symptom

When I click Preview in View Published Revisions list in a category page in Career Site Builder, I'm getting an error: HTTP Status 500 - For input string: "%20XXXXXXX"

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

  • SAP SuccessFactors Recruiting Marketing
  • Career Site Builder

Reproducing the Issue

  1. Go to Career Site Builder > Pages > Category
  2. Select a category page and click Edit
  3. Open the Page Options menu and select 'View Published Revisions'



  4. Click Preview
  5. You get the error: HTTP Status 500 - For input string: "%20XXXXXXX" 

Cause

The name of the category page may contain a special character that breaks the preview URL.

Resolution

In CSB go to category pages and check if your category Pages names do not contain any special character such as "/" and remove it.

After amending the page's name, the preview link should work as expected.

See Also

3150246 - 404 Error when opening a Landing Page - Recruiting Marketing

Keywords

Published revisions, RMK, CSB, Recruitng Marketing, category pages, 500 error, Preview, HTTP Status 500, view , KBA , LOD-SF-RMK-CSB , Career Site Builder , Problem

Product

SAP SuccessFactors Recruiting all versions