SAP Knowledge Base Article - Public

3212601 - Error 'The effective start date of the Job Information hire record can only be changed using the hire date correction tool or import' In Job History - 1H 2022

Symptom

Error 'The effective start date of the Job Information hire record can only be changed using the hire date correction tool or import' on changing hire date/start date from job history UI.

Environment

SAP SuccessFactors Employee Central - Job Information

Reproducing the Issue

  1. Navigate to employee's Job Information
  2. Click on history
  3. On the 'Hire' record, click on Take Action -> Make Correction-> Change the 'Effective Date' of the record -> Save
  4. Error occurs "The effective start date of the Job Information hire record can only be changed using the hire date correction tool or import"

Cause

This is expected behaviour.

Resolution

  • This is expected error as per system design.
  • Hire Date/Start Date on hire record can only be changed using the hire date correction tool or full purge import. This is to avoid any data inconsistencies that may occur due to manual changes via job history.
  • For details on the Hire Date correction tool, refer KBA 2636395 - Hire Date Correction: Change Hire Date Retroactively across all Hire Date relevant portlets
  • In case you face any of the limitation scenarios (mentioned in the above KBA 2636395), where the Hire Date Correction tool cannot be used, the hire date can be changed via a Job Information Full Purge Import. Refer  KBA 2317955 - How to Correct or Remove Job Information Via Import in Full Purge Mode - EC.
  • The above are the recommended approaches but if these are not feasible, you can disable the 'Enable Centralized Services to Save Changes on the History UI of Job Information' option (from Admin Centre-> Company System and Logo settings) after which the edit is possible from the job history UI. 
  • NOTE: From 2H 2022 release, the "Enable Centralized Services to Save Changes on the History UI of Job Information" option will be Universal after which you'll not be able to perform the hire date correction via the Job History UI.

See Also

Handbook: Implementing Employee Central Core - Data Validation for Job Information on History UI

Keywords

Hire date, recruit date, start date, hire, job history, UI, 1H 2022, 2205, The effective start date of the Job Information hire record can only be changed using the hire date correction tool or import, effective start date, hire date correction tool, Enable Centralized Services to Save Changes on the History UI of Job Information,Company System and Logo settings, Centralized Services. , KBA , LOD-SF-EC-JOB , Job Information , Product Enhancement

Product

SAP SuccessFactors Employee Central all versions