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3212686 - SUM: SUMSTART command terminates with error "permission denied"

Symptom

  • You are running Software update manager (SUM), for system update.
  • After extraction of SUM as user sidadm, you are going to register SUM for the host agent via commands described by corresponding SUM guide.
  • The following error occurs:

<hostname>:<sid>adm > /usr/sap/<SID>/SUM/abap/SUMSTART confighostagent

mkdir: cannot create directory /usr/<SID>/hostctrl/exe/operations.d: Permission denied
chown: cannot access '/usr/sap/hostctrl/exe/operations.d': No such file or directory
chmod: cannot access '/usr/sap/hostctrl/exe/operations.d': No such file or directory

...
/usr/sap/<SID>/SUM/abap/SUMSTART: line 132: /usr/sap/hostctrl/exe/operations.d/sumabap.conf: No such file or directory
/usr/sap/<SID>/SUM/abap/SUMSTART: line 142: /usr/sap/hostctrl/exe/descriptors.d/sumabap.lmsldesc: No such file or directory
...

**** Restarting SAP Host Agent ****
/usr/sap/<SID>/SUM/abap/SUMSTART: line 188: /usr/sap/hostctrl/exe/saphostexec: Permission denied
**** Host Agent has been restarted ****
**** Host Agent configured, start the UI from the browser now ****
**** You are using SAP Host Agent version: ****
/usr/sap/<SID>/SUM/abap/SUMSTART: line 192: /usr/sap/hostctrl/exe/saphostexec: Permission denied


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Environment

SUM 1.0 / SUM 2.0 / UNIX / LINUX

Keywords

SUM, SUM 1.0, SUM 2.0, Permission denied, No such file or directory, mkdir: cannot create, chown: cannot access, SUMSTART , confighostagent , KBA , BC-UPG-TLS-TLA , Upgrade tools for ABAP , BC-CCM-HAG , Host Agent , How To

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