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3212709 - WebClient component failing at FP18 installation

Symptom

Webclient is started at Infrastructure Administrator (IA), but after a few seconds a red cross appears at IA

At HAC logs:

 INF> ELEMENT [VU_Website WebClient] ID [11]: Status set to [ACTIVE] due to HTTP: HTTP result code: 500. IIS: site started

or

 INF> ELEMENT [VU_Website WebClient] ID [11]: Health set to [FAILED] due to HTTP: HTTP result code: 500. IIS: site check successful


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Environment

FP18

Product

SAP Business Communications Management 5.5

Keywords

code: 500, IIS, red cross, fail, VU, address not found, add IP address, Service Access Point! , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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