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SAP Knowledge Base Article - PreviewSymptom
Webclient is started at Infrastructure Administrator (IA), but after a few seconds a red cross appears at IA
At HAC logs:
INF> ELEMENT [VU_Website WebClient] ID [11]: Status set to [ACTIVE] due to HTTP: HTTP result code: 500. IIS: site started
or
INF> ELEMENT [VU_Website WebClient] ID [11]: Health set to [FAILED] due to HTTP: HTTP result code: 500. IIS: site check successful
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Environment
FP18
Product
SAP Business Communications Management 5.5
Keywords
code: 500, IIS, red cross, fail, VU, address not found, add IP address, Service Access Point! , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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