SAP Knowledge Base Article - Public

3212774 - The amount value appears with " Null " in My Inbox App during PO/PR/IV approval with flexible workflow

Symptom

The net value is Null in My Inbox during approval in flexible workflow.

This issue can affect Purchase orders, Purchase requisitions or Invoice for supplier.

Environment

SAP S/4HANA Cloud 2202

Cause

This is a known issue,  Metadata cache (and sometimes also ICM cache) has to be cleaned.

Resolution

For now, as a workaround, please create a customer incident on the component OPU-GW-COR so that SAP engineers will help you to clear metadata cache and ICM cache to solve the issue.

The permanent fix will be available in 2208 release.

Keywords

KBA , MM-FIO-PUR-PO , Fiori UI for Purchase Orders , MM-FIO-PUR-REL , Fiori UI for Purchasing Approval , OPU-GW-COR , Framework , MM-IV-INT-WF , Workflow , Problem

Product

SAP S/4HANA Cloud 2202