3212993 - Our Clerk Field on Payment Advice

The 'Our Clerk' field on the Payment Advice is displaying incorrectly.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP S/4HANA Cloud Public Edition

Our Clerk on Payment Advice, case scenarios explored:

In the Adobe LiveCycle Designer app, for Payment Advice the Our Clerk is FullName.

In "Define Accounting Clerks" app (ID: S_ALR_87003335), maintain the account clerk with the office user number.

In "Maintain Business Users" app (ID: F1303), the user ending with 0 for Office User is the person with First Name: Example, Last Name: ApAccountant, Full Name: Example ApAccountant

For clerk 01, even though the 'Name of the Accounting Clerk' is Mrs Smith, the office user ending with 4 is the person with First Name: Example, Last Name: ArAccountant, Full Name: Example ArAccountant.

3 Case scenarios reviewed:

Scenario 1

"Define Accounting Clerks" APP

CoCd	Clerk	Name Of Accounting Clerk	Office User
1710			cbuser filled (Example ApAccountant)

In "Maintain Business Partner" app, accounting clerk abbreviation is blank in Vendor: Correspondence.

In "Manage Automatic Payments" app (ID: F0770), Our Clerk is related to the Sending Company Code not the Paying Company Code for the Payment Advice.

Output Items 

Payment Advice Our Clerk: Example ApAccountant 

Scenario 2: 

Define Accounting Clerks

CoCd	Clerk	Name Of Accounting Clerk	Office User
1710	01	Mrs. Smith	cbuser filled (Example ArAccountant)

In "Maintain Business Partner" app, Accounting Clerk Abbreviation is 01.

Manage Automatic Payments

Output Items

Payment Advice 

Scenario 3: 

Define Accounting Clerks

CoCd	Clerk	Name Of Accounting Clerk	Office User
1710	AP	Mr. Smith

In "Maintain Business Partner" app, Accounting Clerk Abbreviation is AP.

Manage Automatic Payments

Output Items

Payment Advice

No field Our Clerk in Payment Advice as the Office User is not filled in the "Define Accounting Clerks" app for the Accounting Clerk AP for the Sending Company Code.

Outgoing Payment Advices

Our Clerk, Payment Advice, Define Accounting Clerks, Office User, Clerk Abbreviation, Manage Automatic Payments , KBA , FI-FIO-AP-PAY-2CL , Payment Apps (Public Cloud) , FI-FIO-AP-2CL , Fiori UI for Accounts Payable (Public Cloud) , How To

SAP S/4HANA Cloud Public Edition all versions