SAP Knowledge Base Article - Public

3213227 - The compliance setting for other countries is not available - Onboarding 2.0


Canada country is missing in the compliance settings


SAP SuccessFactors Onboarding


The Canada compliance feature was not enabled



  1. The "Enable Print Forms Generation" should be enabled in the Provisioning.
  2. The Onboarding Compliance Metadata Sync job should be running successfully.

To enable the compliance form :

  1. Navigate to BizX
  2. Navigate to Compliance Settings
  3. If the missing compliance switch is available go ahead and turn it ON
  4. In rare occasion if it still not available then turn off and turn on again any of the existing active switches available.

In this case, the US compliance was only available. When the switch was turned off and on again the Canada Compliance form appeared.

See Also

How to request Print Form Services URL for Onboarding


Canada Compliance settings, Onboarding 2.0, compliance setting , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms , Problem


SAP SuccessFactors Onboarding