SAP Knowledge Base Article - Public

3213227 - The compliance setting for other countries is not available - Onboarding 2.0

Symptom

Canada country is missing in the compliance settings

Environment

SAP SuccessFactors Onboarding

Cause

The Canada compliance feature was not enabled

Resolution

Prerequisites: 

  1. The "Enable Print Forms Generation" should be enabled in the Provisioning.
  2. The Onboarding Compliance Metadata Sync job should be running successfully.

To enable the compliance form :

  1. Navigate to BizX
  2. Navigate to Compliance Settings
  3. If the missing compliance switch is available go ahead and turn it ON
  4. In rare occasion if it still not available then turn off and turn on again any of the existing active switches available.

In this case, the US compliance was only available. When the switch was turned off and on again the Canada Compliance form appeared.

See Also

How to request Print Form Services URL for Onboarding

Keywords

Canada Compliance settings, Onboarding 2.0, compliance setting , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms , Problem

Product

SAP SuccessFactors Onboarding