SAP Knowledge Base Article - Public

3213275 - Job Info Forward Propagation error with picklist value having ISOCountryList as Parent Picklist

Symptom

Application Error when inserting record for Job information when future termination exists for users.

Occurs if you have a custom field with a picklist when the picklist has the ISOCountry as Parent Picklist and Centralized Services to Save Changes on the History UI of Job Information enabled

Environment

SAP SuccessFactors, Employee Central

Reproducing the Issue

A Forward Propagation error occurs in job info history under the following circumstances:

  • Enable Centralized Services to Save Changes on the History UI of Job Information is active under Company System and Logo Settings.
  • In BCUI, have configured a field with a picklist. This picklist has the ISOCountryList as Parent Picklist

Example: 

  1. custom-string14 (child picklist)
  2. and custom-string16 (Parent picklist: parent_picklist)
  3. Set the value of the child picklist
  4. Then a business rule should set the parent picklist 
  5. The rule is set as onchange on the child picklist field
  6. The parent picklist however remians empty
  • Have a job info record with effective start date June 8, 2022 and no value in the contract type field.
  • Go to Job Info History and insert a new record with effective start date June 1, 2022 and change the contract type field.

Cause

When Enable Centralized Services to Save Changes on the History UI of Job Information is enabled 

Only happens with SL for job info history enabled, & for any field with a picklist that has ISOCountryList as Parent Picklist.

Resolution

Workaround:

  • Disable Enable Centralized Services to Save Changes on the History UI of Job Information under Company System and Logo Settings.
  • Use "Take Action -> Change Job Information" to insert a new job info record.
  • Use "Edit" to insert a new job info record

Currently awaiting patch fix from Engineering Team. This KBA will be updated once there are further details on the fix.

Keywords

 Centralized Services to Save Changes on the History UI of Job Information, Forward Propogation, Defect, H2 release, ECT_service_layer_VALIDATE_CASCADING_PICKLIST_INVALID_OPTIONID, This record was not saved because there were errors in other records, ECT-199458 , KBA , LOD-SF-EC-JOB-FWP , Forward Propagation , Problem

Product

SAP SuccessFactors HXM Suite Core 2205