Symptom
When trying to initiate an Offer letter using Online Offer with DocuSign, the screen keeps on loading and does not bring you to Docusign.
User is timing out when creating offer letter.
errorId=null, timestamp=null, errorName=dwr.engine.http.504, requestURL=/xi/ajax/remoting/call/plaincall/offerLetterControllerProxy.createInternalOfferLetterAttachment.dwr, reply=<HTML><HEAD>
<TITLE>Gateway Timeout - In read </TITLE>
</HEAD><BODY>
<H1>Gateway Timeout</H1>
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Environment
SAP SuccessFactors Recruiting Management
Product
Keywords
buffer, thinking, unable to load, not loading, timing out, cannot preview, cannot send offer, esignature, preview, load , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , How To
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