Symptom
You want to create a html e-mail template for any interactive form but the button "Action" is inactive.
Environment
SAP Business ByDesign
Reproducing the Issue
- Navigate to Application and User Management work center.
- Navigate to Form Template Maintenance view.
- Filter for template type "Interactive".
- You see the action button to maintain email templates/ email subject etc., is inactive.
Cause
Interactive forms do not support html email templates.
Resolution
This is expected system behavior.
Keywords
Html email templates, Interactive Forms, Form templates. , KBA , AP-RC-OUT , Output Management , How To
Product
SAP Business ByDesign all versions