SAP Knowledge Base Article - Public

3213581 - Html Email templates for Interactive Form templates

Symptom

 You want to create an html e-mail template for any interactive form but the button "Action" is inactive.

Environment

SAP Business ByDesign

Reproducing the Issue

Navigate to the

  • WOC: Application and User management 
  • View: Form Template Maintenance
  • Filter for template type "Interactive"
  • You see the action button to maintain email templates/ email subject etc., is inactive.

Cause

Interactive forms do not support html email templates.

Resolution

Interactive forms do not support html email templates.

Keywords

  html email templates, interactive Forms, Form templates. , KBA , AP-RC-OUT , Output Management , How To

Product

SAP Business ByDesign all versions