SAP Knowledge Base Article - Public

3213581 - Html Email Template for Interactive Form Template

Symptom

You want to create a html e-mail template for any interactive form but the button "Action" is inactive.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Navigate to Application and User Management work center.
  2. Navigate to Form Template Maintenance view.
  3. Filter for template type "Interactive".
  4. You see the action button to maintain email templates/ email subject etc., is inactive.

Cause

Interactive forms do not support html email templates.

Resolution

This is expected system behavior.

Keywords

Html email templates, Interactive Forms, Form templates. , KBA , AP-RC-OUT , Output Management , How To

Product

SAP Business ByDesign all versions