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3213861 - Failed to create data device while running saphostctrl .. -SETUP_LIST_METRICS=saptools

Symptom

Using ASE standalone and trying to setup saptools with saphostctrl using: 

saphostctrl -user sapadm  -fuction SetDatabaseProperty -dbname <aseinstancename> -dbtype syb  SETUP_LIST_METRICS=saptools

Gettting error "Failed to create data device"

ASE error log we see:

kernel  dcreate: error creating /sybase/sapdiag/saptools_data_001.dat.  System message is: Permission denied


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Environment

SAP Adaptive Server Enterprise 16 and higher.

Product

SAP Adaptive Server Enterprise 16.0

Keywords

BOBJ,dataservices,business objects , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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