SAP Knowledge Base Article - Public

3213902 - RCM Credentials cannot be used for onboarding

Symptom

The recruiting credentials cannot be used in onboarding as this is a different process.

Environment

SAP SuccessFactors Onboarding

Cause

In the current onboarding or recruiting features, this is not supported or possible.

Resolution

Credentials in recruiting cannot be used for onboarding. The onboardee needs to have a reset link email sent by the manager to get the new credentials for onboarding paperwork.

Keywords

Password, Credentials, Onboarding credentials, OBX, Onboarding , KBA , LOD-SF-OBX-RCM , Integration RCM , Problem

Product

SAP SuccessFactors Onboarding 2205