SAP Knowledge Base Article - Public

3213936 - List of documents mismatch between E-Very and USCIS Form I-9

Symptom

  • The list of documents provided by the new hire in the E-Verify Create and Submit Case screen do not align with the new hire's Section 2 entries in the USCIS Form I-9
  • Currently, the fields within Create and Submit E-Verify are not dynamic
  • The Fields should match what was entered in I9 Section 2 by HR

Environment

SAP SuccessFactors Onboarding

Resolution

Workaround

The hiring manager or onboarding participant can view the new hire's PDF copy of the USCIS Form I-9 PDF and confirm the document list by going to the dashboard to view the  new hire details.

See Also

SAP SuccessFactors Product Release & Road Map Information

Keywords

mismatch, unaligned, not aligned, dynamic, not the same, different, incorrect, wrong, not correct, document list, I-9, I 9, I9, e-verify, everify, e verify, OBX-17270, KI2205 , KBA , LOD-SF-OBX-EVF , Compliance 2.0 for i9 and everify , Known Error

Product

SAP SuccessFactors Onboarding all versions