Symptom
Getting error while creating ONB2Config under Manage Data.
Below is the error:
An application error occurred. Please try again later, or notify support (with the error information of errorId=291edbe7-1fcb-48cf-859c-6d47c8955b51, timestamp=***, and the version information from the current screen) if the issue keeps occurring
Environment
SAP SUCCESSFACTORS ONBOARDING
Reproducing the Issue
Navigate to Manage Data -> create ONB2Config.
Application Error Pop up
An application error occurred. Please try again later, or notify support (with the error information of errorId=291edbe7-1fcb-48cf-859c-6d47c8955b51, timestamp=*** and the version information from the current screen) if the issue keeps occurring
Cause
Configuration
Resolution
- This could be the issue with Docusign settings.
- Please validate the accountId, userId, oAuth domain and clear Metadata refresh.
- Now re-test the behavior.
Keywords
Onb2Config, Application Error, Manage data, Onboarding , KBA , LOD-SF-OBX-ADM , Admin UI , How To