3214174 - Unable to login to Signavio account via SSO or Username/password credentials

User cannot log into the team workspace using the link: https://editor.signavio.com/p/login or access the Collaboration Hub through a direct link to a model as they get the screen error: 
'The document could not be found. The document you want to open does not exist (anymore). Open application or logout'. 

• SAP Signavio Process Collaboration Hub 3.0
• SaaS v.16.1.0

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