SAP Knowledge Base Article - Preview

3214174 - Unable to login to Signavio account via SSO or Username/password credentials

Symptom

User cannot log into the team workspace using the link: https://editor.signavio.com/p/login or access the Collaboration Hub through a direct link to a model as they get the screen error: 
'The document could not be found. The document you want to open does not exist (anymore). Open application or logout'. 


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Environment

  • SAP Signavio Process Collaboration Hub 3.0
  • SaaS v.16.1.0

Product

SAP Signavio Process Collaboration Hub 3.0

Keywords

saml, sso, single, sign, on, login, credentials, workspace, user, not, able, link, model, process, manager, collaboration, hub, document, does, exist, found, application , KBA , BPI-SIG-CA-SEC-SAM , SAML 2.0 for SAP Signavio , BPI-SIG-PM-SET , Workspace Settings for SAP Signavio Process Manager , Problem

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