3214221 - OData API Upsert: Maximum length limit exceeded for field customString

The client is upserting data via the OData API into an EmpEmployment custom string and is receiving the following error:

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

• SAP Successfactors HXM Suite
• OData API

 Upsert payload with a string length beyond the maximum allowed length of custom strings

1. The issue is custom strings have a max length of 256 character

2. This length cannot be extended beyond this in Manage Business configuration:

• This is a hard coded limit and cannot be increase beyond 256 characters
• The upsert string must be less than or equal to 256 characters
• An enhancement request should be raised if the requirement is to set the length beyond the maximum allowable length

Maximum length limit exceeded for field, OData, Upsert , KBA , LOD-SF-INT-ODATA , OData API Framework , LOD-SF-INT , Integrations , Problem