Symptom
When creating a new Purchase Order, you are adding a Supplier ABC (ABC being the Supplier ID), but the field "Send By" remains empty despite the Output Channel being correctly maintained in Supplier Master Data (e-mail, XML, Printer...).
Environment
SAP Business ByDesign
Reproducing the Issue
Go to work center Purchase Requests and Orders.
Select New Purchase Order
From the basic view, add the Supplier ABC
The field "Send By" stays empty.
Cause
The question "Do you want to send the process-integrated output documents via multiple output channels?" is currently selected in your Implementation Project.
Resolution
Go to work center Business Configuration.
Click "Edit Project Scope".
Click Next until the Questions tab.
Select the Scoping Element Communication and Information Exchange > Business Process Management > Process-Integrated Input and Output Management.
Find the question "Do you want to send the process-integrated output documents via multiple output channels?", unselect it and save.
Keywords
New Purchase Orders; Send By; Output Management; Multiple Output Channels; , KBA , SRD-SRM-PRO , Purchase Requests and Orders , How To