Symptom
When an Admin accesses Mobile Theme under Mobile Settings (screenshot below):
- The font color does not match what is shown on mobile app UI;
- The background color does not match what is shown on mobile app UI;
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors HCM Suite
- SAP SuccessFactors Mobile app
Reproducing the Issue
- Login with an Admin user;
- Go to Enable Mobile Features;
- Click Mobile Theme;
- Font color or Background color are different than what mobile app actually shows.
Cause
In version 8.0 of the mobile app, the default colors changed to align with the latest SAP Fiori standards, but where the default colors are used in existing or new Mobile Themes, the values displayed on the Mobile Theme screen incorrectly reflect the old default colors.
Resolution
Our engineering is working on a fix to display the new default colors on the Mobile Theme screen.
To make the colors consistent, you will need to have the change the color and re-save it. To do so, you can follow this workaround:
- Login with an Admin user;
- Go to Enable Mobile Features;
- Click Mobile Theme;
- Change the colors that are not matching to any other values;
- Save the theme;
- Change the color back to the desired values;
- Save the theme again;
- The colors on this setting page should now match the colors in the app.
Keywords
mobile theme color font background app android ios , KBA , LOD-SF-PLT-MOB , Mobile Issues , LOD-SF-PLT-THM , Theme Manager Issues , Problem