SAP Knowledge Base Article - Public

3214648 - Cannot translate picklist for feature: Protect address from deletion (Employee address of following type cannot be deleted in the edit mode to ensure it is available for downstream process like payroll)

Symptom

  • Cannot translate picklist for : Protect address from deletion (Employee address of following type cannot be deleted in the edit mode to ensure it is available for downstream process like payroll)
  • Only  US and UK English are available for address picklist None , benefits, business, home, host, mailing, payroll

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Environment

SAP SuccessFactors HXM Suite
SAP SuccessFactors Employee Central

Reproducing the Issue

Switch to UK or US English language

  • Go to Company System and Logo Setting
    Scroll down to: Protect address from deletion (Employee address of following type cannot be deleted in the edit mode to ensure it is available for downstream process like payroll)
  • Select in drop down: None , benefits, business, home, host, mailing, payroll

Switch to other language : Example: french

  • Go to Company System and Logo Setting
    Scroll down to:Protégez l’adresse contre la suppression (les adresses d’employés du type suivant ne peuvent pas être supprimées en mode d’édition, afin de garantir leur disponibilité pour les processus en aval, comme la paie) :
  • Select in drop down : None , benefits, business, home, host, mailing, payroll

Result : No translation in french or other language for: None , benefits, business, home, host, mailing, payroll

Enable feature and delete address record

  • Go to Company System and Logo Setting
  • Scroll down to: Protect address from deletion (Employee address of following type cannot be deleted in the edit mode to ensure it is available for downstream process like payroll)
  • Select in drop down :  home
  • save

Delete address record

  1. Go to the "Personal Information" section and there to the "Address Information"
  2. Click on the pen to edit the "Addresses field"
  3. Delete the Home Address
  4. Click on the "Save"
  5. Error message appears

Example: Switch to : Czech Republic language

Result: Home didn't not translate in: Czech

Example: Switch to : US or UK English language

English: No Issue

Cause

This is a known design gap and is working as expected

Resolution

This is a known design gap and is working as expected.

  • Currently we use the picklist externalCode in the error message content display.
  • The feature described in this case is considered an enhancement request.
  • Please refer to:2090228 - How to submit enhancement requests for SAP SuccessFactors products

Keywords

INC1817352, CS20220003262227, PTCH-38359, ECT-197083,Protect address from deletion (Employee address of following type cannot be deleted in the edit mode to ensure it is available for downstream process like payroll),address, delete, None , benefits, business, home, host, mailing, payroll , KBA , LOD-SF-EC-PER-ADR , Home Adress - Config, Rules, RBP, UI , Problem

Product

SAP SuccessFactors HXM Suite Core 2205