Symptom
- Cannot translate picklist for : Protect address from deletion (Employee address of following type cannot be deleted in the edit mode to ensure it is available for downstream process like payroll)
- Only US and UK English are available for address picklist None , benefits, business, home, host, mailing, payroll
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
Environment
SAP SuccessFactors HCM Suite
SAP SuccessFactors Employee Central
Reproducing the Issue
Switch to UK or US English language
- Go to Company System and Logo Setting
Scroll down to: Protect address from deletion (Employee address of following type cannot be deleted in the edit mode to ensure it is available for downstream process like payroll) - Select in drop down: None , benefits, business, home, host, mailing, payroll
Switch to other language : Example: french
- Go to Company System and Logo Setting
Scroll down to:Protégez l’adresse contre la suppression (les adresses d’employés du type suivant ne peuvent pas être supprimées en mode d’édition, afin de garantir leur disponibilité pour les processus en aval, comme la paie) : - Select in drop down : None , benefits, business, home, host, mailing, payroll
Result : No translation in french or other language for: None , benefits, business, home, host, mailing, payroll
Enable feature and delete address record
- Go to Company System and Logo Setting
- Scroll down to: Protect address from deletion (Employee address of following type cannot be deleted in the edit mode to ensure it is available for downstream process like payroll)
- Select in drop down : home
- save
Delete address record
- Go to the "Personal Information" section and there to the "Address Information"
- Click on the pen to edit the "Addresses field"
- Delete the Home Address
- Click on the "Save"
- Error message appears
Example: Switch to : Czech Republic language
Result: Home didn't not translate in: Czech
Example: Switch to : US or UK English language
English: No Issue
Cause
This is a known design gap and is working as expected
Resolution
This is a known design gap and is working as expected.
- Currently we use the picklist externalCode in the error message content display.
- The feature described in this case is considered an enhancement request.
- Please refer to:2090228 - How to submit enhancement requests for SAP SuccessFactors products
Keywords
INC1817352, CS20220003262227, PTCH-38359, ECT-197083,Protect address from deletion (Employee address of following type cannot be deleted in the edit mode to ensure it is available for downstream process like payroll),address, delete, None , benefits, business, home, host, mailing, payroll , KBA , LOD-SF-EC-PER-ADR , Home Adress - Config, Rules, RBP, UI , Problem