Symptom
You created a html e-mail template and are surprised to see more than the content of your template.
Environment
SAP Business ByDesign
Reproducing the Issue
- Navigate to Application and User Management work center.
- Navigate to Form Template Maintenance view. Here, search for example for a customer invoice.
- Click on the action button and "Create Email Template" for uploading.
- Your html e-mail template contains 4 rows but if you send the email out, in the received email you will see more then the 4 lines from your email template.
You want to know why.
Cause
- Navigate to Application and User Management work center.
- Navigate to Master Template Maintenance view and edit the Master Template.
- Here you will see a facet called "E-mail Disclaimer".
As the name says, this will always be added to the e-mail text body as E-mail Disclaimer.
Resolution
The behavior is expected.
Keywords
Email template, Html email template, Master template. , KBA , AP-RC-OUT , Output Management , How To
Product
SAP Business ByDesign all versions