3214701 - Html E-Mail Template Shows Additional Information

You created a html e-mail template and are surprised to see more than the content of your template.

SAP Business ByDesign

1. Navigate to Application and User Management work center.
2. Navigate to Form Template Maintenance view. Here, search for example for a customer invoice.
3. Click on the action button and "Create Email Template" for uploading.
4. Your html e-mail template contains 4 rows but if you send the email out, in the received email you will see more then the 4 lines from your email template.

You want to know why.

1. Navigate to Application and User Management work center.
2. Navigate to Master Template Maintenance view and edit the Master Template.
3. Here you will see a facet called "E-mail Disclaimer".

As the name says, this will always be added to the e-mail text body as E-mail Disclaimer.

The behavior is expected.

Email template, Html email template, Master template. , KBA , AP-RC-OUT , Output Management , How To