SAP Knowledge Base Article - Public

3214776 - UK Starter Checklist does not populate City and County fields - Onboarding

Symptom

UK Address fields (county and city) are missing in Compliance Form

Environment

Product: SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Login as candidate
  2. Click the Complete e-Signing of Compliance Documents Tile
  3. Click the UK Starter Checklist Form
  4. Click Start
  5. Accept Terms and Conditions
  6. The Address fields (county and city) are not populating

Cause

There are no County and City fields configured in the UK_STARTER_CHECKLIST_2021_V2 form (Tested this in demo)

Resolution

This is expected behavior. Since this is Compliance Form it is not possible to customize.

Keywords

OBX, UK Compliance Form, UK Starter Checklist , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms , Problem

Product

SAP SuccessFactors Onboarding 2205