SAP Knowledge Base Article - Public

3214776 - UK Starter Checklist does not populate City and County fields - Onboarding


UK Address fields (county and city) are missing in Compliance Form


Product: SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Login as candidate
  2. Click the Complete e-Signing of Compliance Documents Tile
  3. Click the UK Starter Checklist Form
  4. Click Start
  5. Accept Terms and Conditions
  6. The Address fields (county and city) are not populating


There are no County and City fields configured in the UK_STARTER_CHECKLIST_2021_V2 form (Tested this in demo)


This is expected behavior. Since this is Compliance Form it is not possible to customize.


OBX, UK Compliance Form, UK Starter Checklist , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem


SAP SuccessFactors Onboarding 2205