SAP Knowledge Base Article - Public

3214814 - Onboarding Tasks Start Button Not Available When Start Date over 365 days - Onboarding

Symptom

New Hire To-Dos Not Available When Start Date is over 365 days

Environment

SUCCESSFACTORS ONBOARDING 2205

Reproducing the Issue

Pre-requisites:

Candidate's start date is over 365 days later.

Steps to Reproduce:

  1. Login to the affected candidate
  2. Click the Provide your details to get onboarded
  3. The Start button is not available for the tasks

Cause

This is the expected behavior. The home page will allow the users to start the task only when the due date is within 365 days. 

Resolution

You can changing the start date within 365 days and restart the Onboarding Process or try with new candidate who will have start date within 365 days.

Keywords

OBX, Personal Data Collection, Start Date , KBA , LOD-SF-OBX-NHA , New Hire Activities , Problem

Product

SAP SuccessFactors Onboarding 2205