Symptom
New Hire To-Dos Not Available When Start Date is over 365 days
Environment
SUCCESSFACTORS ONBOARDING 2205
Reproducing the Issue
Pre-requisites:
Candidate's start date is over 365 days later.
Steps to Reproduce:
- Login to the affected candidate
- Click the Provide your details to get onboarded
- The Start button is not available for the tasks
Cause
This is the expected behavior. The home page will allow the users to start the task only when the due date is within 365 days when it is setup on the Manage Home Page > To-Do-Settings > General Settings.
Resolution
As confirmed by our Engineering Team, it is per design that the configuration allows to fetch TODO's within 365 days only. You can change the start date within 365 days and restart the Onboarding Process or try with new candidate who will have start date within 365 days.
Keywords
OBX, Personal Data Collection, Start Date , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Problem