SAP Knowledge Base Article - Public

3214851 - How to remove Personal Information portlet – Onboarding

Symptom

Personal Information related permissions are not enabled in RBP but the section still displaying in NHDR.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

1. Go to Onboarding Dashboard
2. Open candidate and open NHDR task
3. Personal Information portlet still displaying

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Cause

Expected behavior, this section cannot be removed regardless of the permission

Resolution

Currently, this is the expected behavior of the system, even the fields from this element are not granted in RBP, this section will still display similar to the Job Information portlet in KBA 2951972


This is already raised as enhancement and you can track it in this enhancement ticket 284905

See Also

2951972 - "Job Information" section appears blank for onboardee in Provide Personal Data tile - Onboarding

Keywords

Personal Information portlet, job information portlet, Onboarding, OBX, ONB2.0 , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , How To

Product

SAP SuccessFactors Onboarding 2205

Attachments

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