Symptom
Error message "PDF Invoice Scanning not supported from China Datacenter" occurs during configuration, although the question 'Do you want to enter supplier invoices via PDF scanning?' is not checked.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Business Configuration work center.
- Go to Implementation Projects view.
- Select the First Implementation project.
- Click Edit Project Scope.
- Navigate to step 4, Questions.
- Check the question under Built- in Services and Support - System Management - Intelligent Enterprise: Do you want to enable interactions capturing on mobile devices?
- Review and Finish the Project.
- System drop the error "PDF Invoice Scanning not supported from China Datacenter", although you have already de-scoped 'Do you want to enter supplier invoices via PDF scanning?'
Cause
Data Center Limitations- Intelligent Business Contact Creation reuses the SAP AI Business Services (Document Information Extraction) which is currently not hosted on China data centers. Hence, this feature is not available for the SAP Business ByDesign tenants hosted on the Shanghai (China) data center.
Resolution
Please check help docuemnt for more information: https://help.sap.com/docs/SAP_BUSINESS_BYDESIGN/2754875d2d2a403f95e58a41a9c7d6de/609e6ab942304ac5b12a602c6f7b2cc3.html
See Also
2959689 - Error Message "Confirm Milestone: Design Accepted Failed; Retry or Report an Incident"
Keywords
PDF Invoice Scanning not supported from China Datacenter, Intelligent Enterprise, Do you want to enable interactions capturing on mobile devices , KBA , SRD-MD-BP , Business Partner , SRD-SRM-SI , Supplier Invoicing , Problem