3214950 - Unable to update operator in a Route Map with custom role

When updating the route map with GM+ the user receives the following error "You have entered invalid custom roles. Please correct them."

SAP SuccessFactors Recruiting Management 

1. Go to "Manage Route Maps"
2. Select the Template you want to update 
3. Update a step with a custom role
4. Enter GM+ into custom role 
5. User receives error "You have entered invalid custom roles. Please correct them."

Product Management team have confirmed the supported custom roles although stated otherwise in the Implementation Guide, there are several relational roles not supported in the route map. These relational roles are: xDD, xM+, xD and xC

However, we welcome inputs from customers to improve the functionality of our products. All enhancement requests are reviewed by our Product Management team and, if successful, are developed and implemented in a future product release. Peer voting is a key part of this review process, so we encourage you to provide a clear explanation so that other customers are able to understand the functionality requested.

For detailed steps on how to raise an enhancement request please follow the Knowledge Base Article 2090228 on "How to submit enhancement requests for SAP Success Factors products"

2090228 - How to submit enhancement requests for SAP Success Factors products 

Implementation Guide - Recruiting Operators

Designator, Route Map, xM+, Custom Fields, Operator, Operator's Custom Relationship , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , How To