SAP Knowledge Base Article - Public

3215069 - QuestionnaireSurveySectionVOX error in Questions tab

Symptom

Application error when accessing Questions tab from Surveys:

Error message = while trying to invoke the method java.lang.Boolean.booleanValue() of a null object returned from com.plateausystems.elms.bo.questionnairesurveys.valueobject.QuestionnaireSurveySectionVOX.getIsActive()<br>Ticket No = <##><br>ErrorFingerprint [exceptionRootCauseTag=0e97..c5485a4c, exceptionStackTraceTag=ca7..5a51234c0a7]<br>Timestamp = <>

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Login as LMS Admin
  2. Content > Surveys
  3. Search for any survey > Edit
  4. Go to Questions tab
  5. Error encountered

Cause

Inconsistencies of survey drafts in the database

Resolution

The issue is fixed on 2211 release.

Keywords

SF, Success Factors, LMS, learning, surveys, questions, edit, application error, java.lang.Boolean.booleanValue(), QuestionnaireSurveySectionVOX, LRN-133391 , KBA , LOD-SF-LMS-EVA , Surveys , Problem

Product

SAP SuccessFactors Learning all versions