On the Ticket Overview page, information about a ticket including the attachments and conversation is not available when accessed via the ticket URL.
SAP SuccessFactors Employee Central
SWZ-4856, PTCH-38803, KI2205, Ticket, Details, Ask HR, Unable to see, Missing Information, Not Displaying, Not showing, Ticket Overview, URL, Link, Paste, Open, Load, Blank , KBA , LOD-SF-EC-SRV , Ask HR - Employee Central Service Center (ECSC) , Known Error
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