SAP Knowledge Base Article - Preview

3215221 - Insurance Enrollment record updated with incorrect contribution amounts via ISC

Symptom

Insurance rates are calculated incorrectly when the benefits are processed for any Benefit Work/Life Event Configuration. This issue occurs if rate chart in the Insurance uses the Location field.


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Environment

SAP SuccessFactors Employee Central

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite 2205

Keywords

BEN-11620, PTCH-38782, KI2205, Insurance Enrollment, Incorrect Amount, Benefits, ISC, Location, Benefit Work/Life Event , KBA , LOD-SF-EC-GBF , Global Benefits , Known Error

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