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3215342 - saphostctrl TASK=VALIDATE_SEC_STORES execution failed. Database must be running to check database user credentials.

Symptom

  • saphostctrl TASK=VALIDATE_SEC_STORES execution failed:

/usr/sap/hostctrl/exe # ./saphostctrl -function LiveDatabaseUpdate -dbname <SID> -dbtype syb -updateoption TASK=VALIDATE_SEC_STORES
Error: Command execution failed. : Database must be running to check database user credentials. (fault code: 127)
Operation ID: B717DA8375A41EECBBC259608B0E0BF6

  • Checking from DB side, the ASE DB is not running. It was shutdown earlier and there is no dataserver process from OS level:

% tail <SID>.log
00:0002:00000:00021:2022/06/17 13:57:50.25 server  Cleanup of preallocated pages for database PIQ completed, 0 extents cleaned.
00:0002:00000:00021:2022/06/17 13:57:50.43 server  ASE shutdown by request.
00:0002:00000:00021:2022/06/17 13:57:50.43 kernel  ueshutdown: exiting
00:0000:00000:00000:2022/06/17 13:57:50.43 kernel  Main thread performing final shutdown.
00:0000:00000:00000:2022/06/17 13:57:50.43 kernel  Blocking call queue shutdown.
00:0004:00000:00000:2022/06/17 13:57:50.45 kernel  bucket manager consolidator terminating

% showserver
F S UID         PID   PPID  C PRI  NI ADDR SZ WCHAN  STIME TTY          TIME CMD
%


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Environment

  • SAP Adaptive Server Enterprise (ASE) 16.0 for Business Suite
  • SAP Host Agent 7.22 PL51
  • Linux

Keywords

KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem

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