SAP Knowledge Base Article - Public

3215343 - Canvas/Table Reports of inactive/Terminated users

Symptom

Do table reports and canvas reports appear in report center when user is inactive/Terminated?

Environment

  • SAP SuccessFactors HXM Suite
    • Analytics & Reporting (Ad Hoc, YouCalc, ORD)
      • Report Centre
      • Report Centre Listing & SOLR Issues

Reproducing the Issue

  1. Login to instance.
  2. Navigate to reporting.
  3. Canvas Reports created by the inactive/Terminated users are missing in report center listing page.

Cause

Canvas reports do not appear when user is inactive or Terminated.

Resolution

As per product design :

Canvas reports do not appear if user is inactive or Terminated.
Table reports Will appear in listing page if user is inactive or Terminated.

Though we have a workaround for canvas reports to change ownership of reports created by inactive users, it is not scalable for more than 10 reports.

  • Change the ownership of canvas reports before the users gets terminated/leaves from the organisation.

See Also

2266518 - Change Ad Hoc Report Ownership of Inactive Users

Keywords

inactive, users, Ad, hoc, table, report, center, canvas, Live, Data, Detailed, Reporting, ownership, Terminated, change, , KBA , LOD-SF-ANA-RCT-LST , Report Centre Listing & SOLR Issues , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, YouCalc, ORD) , LOD-SF-ANA-RCT-ADH , Ad Hoc & BIRT , LOD-SF-ANA-RCT-CAN , Report - Canvas , Problem

Product

SAP SuccessFactors HXM Suite 2205