Symptom
When a user runs 'Process characteristics with elements details' report from Process Manager Explorer and selects the option to include both 'Main' & 'Custom' attributes, some of their custom attributes are missing from the report.
Environment
- SAP Signavio Process Manager 3.0
- SaaS v.15.16
Reproducing the Issue
- In Process Manager Explorer, under the reporting option in the menu bar, select the report 'Process characteristics and element details'.
- In the newly opened dialog box, select the diagram(s) you wish to run the report on. (Ensure these diagrams include at least one custom attribute).
- Scroll down to export options and in the 'Included attributes' dropdown menu, select 'All attributes'.
- Press the 'Start analysis' button.
Cause
User can not see some relevant custom attributes in the report as they were left empty in Editor and the 'Process characteristic & element details' report does not include empty custom attributes.
Resolution
If the user wants certain custom attributes to be included in the 'Process characteristics & element details' report', they cannot be empty.
Note: the capability to include empty custom attributes in this kind of report has been forwarded to our Product Managers as a Feature Request.
If you request this functionality, please register your interest by creating a ticket in the Signavio Support portal, referencing this Knowledge Base Article.
Please also present your business case, as this will assist SAP Signavio to better understand the needs of our customers.
Keywords
process, manager, explorer, custom, attributes, empty, characteristics, report, element, details, all, export , KBA , BPI-SIG-PM-REP , Reports for SAP Signavio Process Manager , Product Enhancement