Symptom
- You are using the CTI Local Adapter scenario with your CTI integration per KBA 3156554
- When a call arrives, the inbound notification creates many additional browser popup sessions with the OK response
- Business would like to avoid such situations, which causes irritations to the users and impacts their performance
- How can this popup be suppressed?
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Environment
- SAP Cloud for Customer
- SAP Cloud for Service
- SAP Cloud for Sales
Product
SAP Cloud for Customer core applications 2205
Keywords
Suppressed, URL, CTI Local Adapter, Multiple pop-up windows, http://localhost:36729/?CID=BCM1234&ANI, CTI; All OK; HTTP; Response; landing page opens , KBA , LOD-CRM-LA , Live Activity , Problem
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