3215752 - Customer Return Reference is Wrongly Assigned to Sales Order While Customer Invoice is Already Released Status

You have created 2 customer returns, ABC and DEF out of one sales order. The items in these returns are assigned to different documents.

Return ABC line 10 is assigned to sales order however DEF line 10 is assigned to customer invoice.

You want to know the reason.

SAP Business ByDesign

Customer Return; Reference Type; Customer Invoice , KBA , AP-SLO-SO , Sales Order , SRD-CRM-RET , Returns , Problem