SAP Knowledge Base Article - Public

3215892 - In a Sales Document the Error occurs: Distribution channel or sales organization missing

Symptom

In a Sales Document the following error occurs: Distribution channel or sales organization missing

Environment

SAP Business ByDesign

Cause

The issue can occur in different Sales Documents such as a Sales Order or a manual Customer Invoice which can have a different cause. Please see details in the Resolution section for the different scenarios.

Resolution

Manual Customer Invoice:

2487296 - Error Message Distribution channel or sales organization Missing While creating New Manual Customer Invoice.

Excel Upload:

2548518 - The Sales Order or Sales Quotes Uploaded via Excel Failed with Errors

2682040 - The Service Order Uploaded via Excel Failed with Errors

1893004 - The Sales Order Uploaded via Excel is Inconsistent

Not able to select a Distribution Channel:

2219704 - Not able to Select a Distribution Channel in a Sales Document and the Sales Data in the Account

Keywords

Sales Order; Sales Quote; Service Order; Invoice; Distribution Channel; Error; No records found; upload; missing; Sales Organization; , KBA , AP-SLO-SO , Sales Order , Problem

Product

SAP Business ByDesign all versions