Symptom
In a Sales Document the following error occurs: Distribution channel or sales organization missing
Environment
SAP Business ByDesign
Cause
The issue can occur in different Sales Documents such as a Sales Order or a manual Customer Invoice which can have a different cause. Please see details in the Resolution section for the different scenarios.
Resolution
Manual Customer Invoice:
Excel Upload:
2548518 - The Sales Order or Sales Quotes Uploaded via Excel Failed with Errors
2682040 - The Service Order Uploaded via Excel Failed with Errors
1893004 - The Sales Order Uploaded via Excel is Inconsistent
Not able to select a Distribution Channel:
Keywords
Sales Order; Sales Quote; Service Order; Invoice; Distribution Channel; Error; No records found; upload; missing; Sales Organization; , KBA , AP-SLO-SO , Sales Order , Problem