Symptom
When you add an Item with in a Sales Document you receive the error message: Item XX: Products with item group XYZ not supported (XX represents the line item number and XYZ the Item type).
Environment
SAP Business ByDesign
Cause
The item type is either not supported for that particular Sales Document or you did not activate the respective scoping question.
Please see the resolution part for the different scenarios for Item Types and Sales Documents.
Resolution
Sales Order:
2580384 - Products With Item Group Expense-Fixed Price Without Actuals not Supported
Opportunity:
2910573 - Sales Kit is Not Supported in Opportunities
Contract:
2557788 - Project Based Services are not Supported in Contract
Service Order:
3215920 - Error: Item XX: Products w/ item group ABC not supported for location of srv provision XYZ
Keywords