3216004 - Document ID missing from Application Log under Business Task Management

When viewing Tasks under Business Task Management, the Document ID is missing from the Application Log.

SAP Cloud for Customer

1. Go to the Administrator work center.
2. Go to the Business Task Management view.
3. Check the Task Instance.

In certain cases, the Application Log is created for the Task instance and not with reference to the underlying business document for which the Task was created. Since the Task doesn't have a readable document ID, the field remains blank.

This is the expected behaviour of the system.
The task can be ignored and in case further details is required, please raise a case to SAP Support.

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business task management, application log, document id, missing. , KBA , SRD-CC-BTM , Business Task Management , How To

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions