SAP Knowledge Base Article - Preview

3216225 - Cloud Portal, Launchpad or Work Zone not working properly on Edge browser due to Tracking Prevention blocked

Symptom

  • SAP Cloud Portal, Launchpad or Work Zone are failing to load or do not work properly. 
    For example, you will get an error message when clicking a Tile on cFLP site which indicates the Authentication is failed: 
    Identity provider cannot process the response due to wrong configuration. Please contact your system administrator.
  • Microsoft Edge (Chromium) browser is used

  • Browser Console has one of the following Warnings:
    Tracking Prevention blocked access to storage for <URL>
    Tracking Prevention blocked a request to <URL>
    Tracking Prevention blocked an XHR request to <URL>
  • HTTP Traces show net::ERR_BLOCKED_BY_CLIENT errors


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Environment

  • SAP Business Technology Platform
  • SAP Cloud Platform Portal (NEO)
  • SAP Cloud Portal Service on Cloud Foundry Environment
  • SAP Launchpad Service on Cloud Foundry Environment
  • SAP Workflow
  • SAP WorkZone
  • SAP WorkZone for HR

Product

SAP Business Technology Platform all versions ; SAP Cloud Portal service all versions ; SAP Launchpad service all versions ; SAP Work Zone all versions

Keywords

net::ERR_BLOCKED_BY_CLIENT 404 sapui5.hana.ondemand.com resources/sap/fiori/ core-min-0.js core-min-1.js core-min-2.js core-min-3.js prevents block blank empty error not loading not failing hana.ondemand.com custom domain workzone launchpad strict balanced basic Tracking prevention Privacy search services MS Edge MSEDGE chromium  , KBA , XX-SER-REL , Business Suite Release Information , EP-CPP-NEO-SFC , Launchpad Site and SAP Fiori Cloud , EP-CPP-CF-FS , Portal Freestyle Content (Pages, Widgets) , How To

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