SAP Knowledge Base Article - Public

3216557 - Presentations: Escape button not working

Symptom

When viewing a Presentation in Presentation mode, users cannot hit the escape button on the keyboard to exit the Presentation and to return to editing.

Environment

SAP SuccessFactors Presentations

Reproducing the Issue

  1. Log in to System
  2. Go to Presentations
  3. Open a Presentation
  4. Start a Presentation (play mode)
  5. Hit the ESC key
  6. Presentation stays in play mod

Cause

Use of the escape button on the keyboard to exit the Presentation was lost due to Accessibility issue fixing.

Resolution

This is scheduled to be fixed in the b2211 Release.  This release will hit Preview instances on October 14th, 2022 and Production instances on November 18th, 2022.  Until then take the following steps to exit the Presentation play mode:

  1. Click the dropdown arrow in the upper left corner of the presentation
  2. Dropdown opens 2 arrows to Exit Play mode

Keywords

SF, SuccessFactors, Success Factors, TRVW-3673, INC2029182, 2H2022, close slides , KBA , LOD-SF-PRS-SYS , System Performance, Usability, Errors, Security , Problem

Product

SAP SuccessFactors HXM Suite all versions