SAP Knowledge Base Article - Public

3216638 - Software Collection stuck in Importing status and business interruption

Symptom

  • You're trying to import a software collection but it's stuck in importing status. 
  • You're having business interruption while trying to import a software collection.

Environment

SAP S/4HANA Cloud - Production System

Reproducing the Issue

  1. Go to "Import Collection" app
  2. Click on the collection that you're importing
  3. The status is "Importing" for some hours

Cause

You're importing objects that requires an ABAP Dictionary Activation and/or the Business Interruption risk of your collection is high. 

Resolution

The publishing and the deletion of Custom Fields, Custom Logics and CDS Views technically requires an ABAP dictionary activation. Depending on the application or business context, there can be a lot of objects involved, which can cause long runtimes. 

The affected application can become unusable while the publishing or deletion process is running, it means that importing items can lead to business interruptions, when users are working in the system while the items are being changed by the import.

The business interruption risk persists until an import is finished. In case of a business interruption, users might face data loss or batch jobs and external services might be interrupted. The Business Interruption column indicates if the interruption risk is high or low. 

You can find the Business Interruption in "Import Collection app", as per the screenshot below: 

It is strictly recommended to import collections with a high business interruption risk after working hours. 

Please, check the following documentation for more details: Import Collection: Business Interruption

In SAP there are ongoing activities to speed up the ABAP dictionary activation, but so far, it is not clear when these optimizations are ready for delivery. In this case, please always try to Import your collections with "High Risk" after working hours, in order to prevent the business interruption.

See Also

Custom Fields

Import Collection: Business Interruption

Keywords

import, software collection, stuck in importing status, business interruption, runtimes, runtime error, import collection , KBA , BC-SRV-APS-EXT-SL , Manage and Import Software Collections , Problem

Product

SAP S/4HANA Cloud all versions