Symptom
Customer is facing the issue that when expanding a hierarchy node in a table, the parent node text will be repeated for this node and an empty '>' will appear.
The affected story is based on a BW live connection.
Environment
- SAC Analytics Cloud 2022.8.10
- Live Data Connection to SAP BW
Reproducing the Issue
- Open the story
- Click to expand one of the hierarchy nodes
- Note that suddenly the parent node text appears again along with an empty '>' node:
- Confirm there is no checkmark on 'Show/Hide' > 'Repetitive Member Names'
- Refresh the story and go to Edit mode
- Click in the table 'Drill' option
- Choose 'Drill Level' as 3
- Confirm that empty '>' is not occurring
- As soon as a single node is expanded in View or Edit mode, the repeating text will appear again
Cause
Program error
Resolution
3239254 - InA: When expanding a hierarchical dimension placed next to a hierarchical structure, duplicate structure nodes appear
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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